1. Introduction
At Cloudvicer ERP, we prioritize the privacy and security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using the Cloudvicer ERP website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
Note: This document is provided as a general website policy and should be reviewed by qualified legal counsel before being treated as a definitive legal instrument.
2. Who We Are
Cloudvicer ERP is an enterprise software platform developed and operated in Sri Lanka.
Our official and only headquarters is located at:
Cloudvicer ERP
243A, K.K.S Road,
Kokuvil West,
Jaffna, Sri Lanka
3. Information We Collect
Information You Provide
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website, or when you contact us. This includes:
- Contact and Sales Inquiries: When you use our "Contact" or "Book a Demo" forms, we may collect your name, email address, phone number, company name, and the contents of your message.
- Communication Data: Records of correspondence if you contact us via email or phone.
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our website.
4. How We Use Information
We use personal information collected via our website for a variety of business purposes described below:
- To respond to inquiries: We use your information to reply to your questions, sales inquiries, and support requests.
- To schedule demonstrations: If you request a product demo, we use your contact details to coordinate and conduct the presentation.
- To improve our website: We may use automatically collected technical data to ensure our website functions correctly and efficiently.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
8. Contact Information
If you have questions or comments about this Privacy Policy, you may contact us at:
Email: info@cloudvicer.com
Phone: +94 75 6017 332
Address: 243A, K.K.S Road, Kokuvil West, Jaffna, Sri Lanka